Mark and Aaron Wodin-Schwartz sit down for a bittersweet farewell to Julie Heizer, retiring from her role as Deputy Director at the U.S. Department of Commerce's National Travel and Tourism Office. Julie shares lessons learned throughout decades of promoting travel and tourism to the United States, the unique nature of tourism as a business built on relationships, and how current travel and tourism professionals can welcome the next generation into the industry. And, oh yes, Julie names names!