Embracing accessible and inclusive tourism requires focus, education, and empathy. Marks meets with Sophia Hyder Hock and Rory Archibald to discuss the latest research concerning accessible travel, the necessity of a communication plan, and ideas that will quicken your progression from design to execution. Rory Archibald is Head of Association Sectors and Marketing at Visit Scotland. Sophia Hyder Hock is Chief Inclusion Officer at Destinations International.